DRA Certified Professionals

DRA™ Certified Professionals

Eric Cook, MBA

After graduating from college, Eric began his professional career in the banking industry where he started as a teller, eventually moving into marketing, human resources, a “little bit” of lending and various roles in technology and operations. Over his 15-year career, he discovered a love for the Internet, building the bank’s first website in 1995 and starting a business in 1999 to take care of small business web development needs. 

Following his passion for the Internet, in August of 2007 Eric stepped away from his banking responsibilities and started his own Internet consulting business, focused on helping organizations better understand and leverage the power of the Internet. As part of the global franchise WSI, Eric combines his years of banking and real-world business experience with industry-leading Internet knowledge to help not only his banking clients, but other businesses and non-profits to compete more effectively online.

One of only a handful of “award winning” consultants within WSI, Eric earned a Web Marketing Association WebAward in Financial Services Standard of Excellence in 2008 for his very first project. He has also received several other awards for his efforts including being recognized as a “Rising Star” by WSI at the company’s annual Excellence & Innovation Convention in 2011. Cook is a contributing author to the book Digital Minds - 12 Things Every Business Needs to Know About Digital Marketing, writing the chapter on mobile marketing. An active speaker and presenter, Cook travels the United States presenting at banking association and fintech events on the topics of digital marketing, online consumer trends, social media and ways to engage and remain relevant in the 21st century. 

He continues to use his banking expertise and in-depth understanding of the Internet and technology to help community banks benefit from their website beyond simply being a place to “log in” to online banking. A SLA Certified Auditor since 2013, Cook specializes in helping organizations in the financial services sector engage in social media and the digital world while taking into consideration the regulatory and legal requirements unique to the the industry.

To learn more about Eric Cook you're encouraged to follow him on his personal blog, visit the WSI website or connect via any of his many active social media profiles. You can also reach him at (269) 841-5007 to speak further about having him help with your SLA needs.
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Bryce Miller

Bryce spent nearly 25 years in management positions at various banks starting in the Midwest and Southern California, including a 10 year stint with a $1.3 billion bank in Southern California. There, he held positions as Controller, Compliance Manager, IT Manager and earned the position of Executive Vice President/Chief Administrative Officer and provided leadership and expertise in the areas of risk management, information technology (IT) management, and regulatory compliance.

He has also been a Digital Marketing Consultant, and provided comprehensive digital marketing strategies to help his clients achieve their goals of growing their business and improving their bottom line.
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James Alexander

James R. Alexander is the owner and GM of Expert WSI eMarketing (WSI) in Houston and Katy, Texas. He has a career of 25+ years of helping companies deploy and utilize digital technology to increase revenue, reduce cost and reduce risk. His office specializes in working with businesses and organizations to increase their revenue, expand their customer base, reduce their cost, reduce their risk, and reach their targeted audience by utilizing the power of technology and marketing. In addition to owning and running his own company in Houston, he has held management positions in large companies, such as BP-Amoco, Total and Honeywell.

James’s formal education includes a MBA (Auburn), a Masters in Quality Management (Loyola), a Bachelor of Science (Houston) and a Bachelor of Science in Engineering (Houston). James is a Six-Sigma Black Belt and a Lean Expert with a Masters Certificate in Project Management. He is a registered professional engineer (PE) in the state of Texas and a Project Management Professional (PMI). His office is focused on providing marketing expertise focused on security and ROI.
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